Privacy Policy

How we collect, use, and protect your personal information.

Effective Date: [DATE]

Star Route Tiny Home Village & Campground ("STVC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or interact with our business.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

  • Name, email address, phone number, and mailing address
  • Information submitted through contact forms and inquiry requests
  • Accommodation preferences and special needs
  • Military service information when applying for veteran housing programs
  • Payment information for reservations and applications
  • Communications with our staff via phone, email, or in-person

Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies:

  • Your IP address, browser type, and device information
  • Pages visited, time spent on site, and navigation patterns
  • Referring website and search terms used to find us
  • Location data (general geographic area based on IP address)

How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: Processing reservations, managing accommodations, and providing customer support
  • Communication: Responding to inquiries, sending confirmations, and providing updates about our services
  • Marketing: Sending newsletters, promotional offers, and information about our community (with your consent)
  • Veterans Services: Assisting with VASH Program applications and veteran-specific housing support
  • Website Improvement: Analyzing site usage to improve functionality and user experience
  • Legal Compliance: Meeting regulatory requirements and protecting our legitimate business interests

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information in limited circumstances:

  • Service Providers: With trusted vendors who help us operate our business (payment processors, email services, website hosting)
  • Legal Requirements: When required by law, court order, or to protect the safety of our community
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • VASH Program: With VA officials as necessary to process veteran housing applications

Cookies and Analytics

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Google Analytics to understand how visitors use our site
  • Marketing Cookies: To show relevant advertisements and measure campaign effectiveness

You can control cookie settings through your browser preferences. Disabling certain cookies may affect site functionality.

Email Communications

When you subscribe to our newsletter or provide your email address, we may send you:

  • Community updates and development progress
  • Information about availability and pricing
  • Promotional offers and special events
  • Important service announcements

You can unsubscribe from marketing emails at any time using the unsubscribe link in each email or by contacting us directly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission (SSL/TLS)
  • Secure server hosting and regular security updates
  • Access controls limiting who can view your information
  • Regular security assessments and monitoring

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we have about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request your data in a portable format

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are designed for adults, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website and indicate the effective date. For material changes, we may provide additional notice through email or prominent website notice.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Star Route Tiny Home Village & Campground
W6455 State Highway 21
Necedah, WI 54646

Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]

For veteran-specific inquiries, please mention your military status when contacting us, and we'll connect you with our veteran services coordinator.